How the 2-1-1 Database is Maintained
Vermont 2-1-1 is committed to maintaining accurate and up-to-date information about community resources in Vermont. The database is formally updated for all listings on an annual basis. Interim changes and updates are done as we learn about them. Local newspapers, community meetings and subscriptions to agency newsletters are also a general source for agency updates.
Vermont 2-1-1 requests that individuals and organizations do not utilize the database to populate their own database of community resources, create a new database, or create specialized directories or lengthy resource lists. Agencies and organizations are welcome to use the database to update short resource lists of community services.
This policy is aimed at protecting the integrity of Vermont 2-1-1 data and preventing a duplication of effort among service providers. Maintaining an accurate and comprehensive database is exceedingly time-consuming and costly. Vermont 2-1-1 has staff dedicated to maintaining the database; therefore, we prefer to partner with organizations needing data to save them time and money.
Every effort has been made to verify the information contained in our database, but information can change on a regular basis. Here at Vermont 2-1-1 we welcome any feedback regarding outdated information, and we apologize for any inaccuracies.
What is a 2-1-1 Resource Specialist?
Vermont 2-1-1 Regional Resource Specialists represent Vermont 2-1-1 in particular regions of the state. Regional Resource Specialists work to ensure that the Vermont 2-1-1 Database has accurate and has up to date information about health and human services in their region. The Regional Resource Specialists proactively gather information about new health and human service programs for inclusion in the Vermont 2-1-1 Database. The Regional Resource Specialist promotes the 2-1-1 service in his/her designated region, actively participates in regional community partnerships and other appropriate collaborative groups, and maintains relationships with local agencies and local communities.
Current 2-1-1 Resource Specialists by region:
Northwest Vermont Region - Carmel Quinn, Resource Manager.
Chittenden, Lamoille, Franklin, Grand Isle, and Washington Counties.
Northeast Vermont Region - Dixie Burns, Regional Resource Specialist.
Orleans, Essex, Caledonia Counties and certain towns in Orange County: Topsham, Newbury, Williamstown, Washington, Corinth, and Newbury.
Southeast Vermont Region - Jim Tonkovich, Regional Resource Specialist.
Windham, Windsor, and Orange Counties.
Southwest Vermont Region - Beth Diamond, Regional Resource Specialist.
Addison, Bennington and Rutland Counties.










